The St Stephen's Volunteers: Working to Support HIV services at the Chelsea and Westminster Hospital in Fulham,
Dean Street Clinic in Soho and The Charing Cross Hospital in Hammersmith, London, UK |
| Volunteering |
Hospital open Day 2007
All new recruits are invited to attend an interview and if successful must provide two referees. Full training and support is provided.
New volunteers will be allocated to one or more of our experienced volunteers who will act as their mentor for as long as they feel they need one.
The day to day running of the service is based in The Information Exchange where volunteers will always find help whenever they need it. |
CONFIDENTIALITY |
All information entrusted to a volunteer is confidential. Any information shared between staff or volunteers about a particular patient should be done so on a strictly 'need to know' basis. No information is to be disclosed to anyone outside the Chelsea and Westminster Hospital NHS Foundation Trust. Any information shared between volunteers about themselves, even in a group situation, where two or more volunteers are present, is also confidential. |
The Role of the Volunteer
There are two volunteer roles:
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REFRESHMENT SERVICES ON THE MEDICAL WARD,
KOBLER DAYCARE AND IN THE KOBLER OUTPATIENTS CLINIC
In this role the volunteer:
- Provides practical and emotional support for the patient.
- Provides companionship and conversation.
- Supports the partners, relatives and friends of the patient.
- Supports the paid members of staff in the provision of care for the patient.
This can involve:
- Preparing drinks and snacks for patients at the refreshment bar in the outpatients clinic and providing afternoon tea on the ward.
- Shopping for patients on the ward.
- Collecting prescriptions for the patients.
- Keeping patients company, chatting with them and most importantly listening to them, their partners, relatives and friends.
THE INFORMATION EXCHANGE SITUATED IN THE KOBLER CLINIC
In this role the volunteer:
- Provides information for patients on HIV and related issues.
- Operates a discounted vitamin scheme.
- Helps maintain the day to day running of the office.
- Offers administrative support to the St Stephen’s Volunteers.
Volunteering in the Information Exchange involves researching and answering enquiries on all aspect of HIV and AIDS, reception duties, welcoming visitors, updating and creation of fact sheets, word processing, maintaining databases, general office work and administrative support for the St Stephen’s Volunteers. Volunteers at the Information Exchange need to be aware that they provide information about HIV and related issues, not advice.
Download Application Form
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St Stephen's Volunteers are a
part of the St Stephen's AIDS Trust
Registered Charity Number
1002285
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